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Service and Warranty

    Factory Authorized Service Centers 

At your nearest White's Service Center, everything is carried out just as if you returned your metal detector to our factory in Oregon. White's Service Centers are factory trained and equipped, and provide high levels of metal detector service with fast turn-around times. Constant communication with the factory keeps them up-to-date with the latest manufacturing and technological details Your area service center offers many advantages. We encourage you to take advantage of the local option, and use them for all of your White's service needs.


 

1. White's West
  Service Center
White's Electronics
1011 Pleasant Valley Rd
Sweet Home, OR 97386
(541) 367-6121
(541) 367-6629 FAX
service@whiteselectronics.com
2. White's Midwest
   Service Center
Electronic Exploration
575 West Harrison
Lombard, IL 60148
(800) 392-3223
(630) 620-0618
(630) 620-1005 FAX
tony@ee-il.com
3. White's Southeast
   Service Center
Centreville Electronics
10063 Wellington Rd.
Manassas, Va. 20110
(888) 645-0202
(703) 367-7999
(703) 367-0868 FAX
bob@cwrelics.com
 


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    White's Warranty

If within two years (24 months) from the original date of purchase, your White's detector fails due to defects in either material or workmanship, White's will repair or replace at its option, all necessary parts without charge for parts or labor. Simply return the complete detector to the Dealer where you purchased it, or to your nearest Authorized Service Center. The unit must be accompanied by a detailed explanation of the symptoms of the failure. You must provide proof of date-of-purchase before the unit is serviced.

This is a transferable manufacturer warranty, which covers the instrument two years from the original purchase date, regardless of the owner.

Items excluded from the warranty are batteries, accessories that are not standard equipment, shipping/handling costs outside the continental USA, Special Delivery costs (Air Freight, Next Day, 2nd Day, Packaging Services, etc.) and all shipping/ handling costs inside the continental USA 90 days after purchase.

White's registers your purchase only if the Sales Registration Card is filled out and returned to the factory address by your dealer soon after original purchase. The purpose of recording this information is to keep you up-to-date regarding White's ongoing research & development. The warranty does not cover damage caused by accident, misuse, neglect, alterations, modifications, unauthorized service, or prolonged exposure to corrosive compounds, including salt.

Duration of any implied warranty (e.g., merchantability and fitness for a particular purpose) shall not be longer than the stated warranty. Neither the manufacturer or the retailer shall be liable for any incidental nor consequential damages. Some states however, do not allow the limitation on the length of implied warranties, or the exclusion of incidental or consequential damages. Therefore, the above limitations may not apply to you.

In addition, the stated warranty gives you specific legal rights, and you may have other rights which vary from state to state. The foregoing is the only warranty provided by White's as the manufacturer of your metal detector. Any "extended warranty" period beyond two years, which may be provided by a Dealer or other third party on your detector, may be without White's authority, involvement and consent, and might not be honored by White's Electronics, Inc.
 
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